Amazon Will Now Deliver Your Packages Inside Your Home

Amazon Will Now Deliver Your Packages Inside Your Home

Amazon has introduced a way for couriers to open your front door to allow your packages to be safely delivered inside your home. This new service is called Amazon Key, and it relies on the combination of Amazon’s new Cloud Cam and compatible smart lock. The camera is connected to the internet through your home Wi-Fi and then talks to the lock over Zigbee, a wireless protocol utilized by many smart home devices.

You may be asking how the courier will be able to open your door. They will arrive with your package for in-home delivery, they scan the package’s barcode, sending a request to Amazon’s cloud. Once the requests check out, the cloud will send a message to the camera to start recording as well as unlock the door. Then the courier will receive a notification on their app, and with a swipe the door will unlock. Then they will drop off the package, relock the door with another swipe, and they are on their way. The customer will then receive a notification that their delivery has arrived as well as a short video showing the drop-off to confirm that the package was delivered properly.

To ensure the user is comfortable with their experience, they will receive a notification on their device the morning of an expected delivery. They will then receive another notification when the van arrives with their package. This allows you to then watch a live stream of the delivery on your camera.

The best part is the policies that come along with the in-home delivery. The couriers are instructed to ring the bell or knock on the door before entering to allow anyone inside that they are about to enter to deliver the package. They are also instructed to open the door as little as possible, slide the packages in, and not enter the home if possible.

This bundle package is going for $249.99 on Amazon and comes with a smart lock, a connected camera, and free installation. Once the system is in place, the in-home delivery will begin to appear as an option during checkout on Amazon. There is no additional charge for this in-home delivery option, and will be available to over 10 million items. Amazon only trusts their own delivery team to handle this work, so the Amazon key is currently available in 37 cities across the US where Amazon logistics handles a drop-off. There are currently no third-party delivery services that will have access to the Key. Amazon is currently hoping that the devices will eventually be used for other things such as dog walking or kitchen cleaning from its Amazon Home services. Not only can the Amazon Key, be used for amazon services, but you can easily give family and friends full access, limited access, or one-time access through the app or through SMS message.

Would you be comfortable with a new technology like this?

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